Bad faith insurance
Insurers owe you good faith and fair dealing. When they unreasonably deny, delay, or underpay a valid claim, that is bad faith — and you may recover the claim amount plus additional damages.

It’s a disappointing reality that some insurance companies prioritize profits over their policyholders’ needs. These companies may set up bureaucratic hurdles or unjustly deny valid claims, as evidenced by government investigations. If you’re facing such a situation, where a valid claim is denied, undervalued, or delayed, turning to a knowledgeable attorney can be your best defense. Benson Law is here to assist you in these challenging times. Contact us for a complimentary consultation.
Understanding 'Bad Faith' in Insurance
Insurance companies are expected to operate under an “implied covenant of good faith and fair dealing,” ensuring they handle claims fairly and without letting profits interfere. When they fail to do so, it constitutes ‘bad faith,’ and legal action may be warranted. A bad faith insurance lawyer can help evaluate the strength of your case and likelihood of success. Common signs of bad faith include unreasonable documentation requests, incomplete investigations, unclear denial reasons, delayed payments, unfair settlements, policy misinterpretation, and more.
Case in Point: Unum's Bad Faith Tactics
A notable example of bad faith is Unum, a leading disability insurance provider. A 2004 investigation revealed that the company had denied valid claims to boost profits, setting quotas for claim denials. This behavior highlights the need for holding such companies accountable.
The Need for Skilled Legal Representation
Going against large insurance firms alone can be daunting. They often have legal teams dedicated to minimizing payouts. This is where having an attorney becomes crucial. An experienced bad faith insurance lawyer can navigate the complexities of your claim and the insurer’s tactics, allowing you to focus on your health and family.
The Role of an Attorney in Bad Faith Insurance Cases
An attorney’s role is vital in determining if your insurer’s actions amount to bad faith. Each claim is unique, and policy language varies. A bad faith insurance lawyer can assess your situation and advise on the possibility of a valid bad faith lawsuit. In the U.S., the law allows for punitive damages in such cases. This means you could be entitled to not just the original claim amount but also additional compensation if it’s proven that the insurance company deliberately acted in bad faith.
Various Avenues for reporting bad faith insurance cases
The California Department of Insurance (CDI) offers avenues for lodging complaints and seeking assistance. Policyholders can file a complaint directly through the CDI’s platform if they encounter issues such as denial of claims, delays in claim processing, or any other practices that might constitute bad faith by the insurer. This process allows for a structured way to address grievances and seek resolution. While these avenues can sometimes provide relief, there are occasions where hiring a bad faith insurance lawyer is the best course of action.
FAQs
No legalese. No runaround.
In California, the deadline depends on how your claim is framed — bad faith claims are often subject to a two-year limit, while claims based on the insurance contract itself can allow more time. Because the right deadline depends on your specific situation, it's important to consult a lawyer promptly so your claim is filed on time.
Depending on the case, you may recover:
- The original claim amount.
- Compensatory damages for additional losses caused by the denial.
- Punitive damages to punish the insurer for egregious behavior.
- Attorney’s fees and court costs.
Common signs of bad faith include:
- Denying a claim without a valid reason.
- Delaying the claims process unnecessarily.
- Failing to investigate a claim promptly.
- Offering a settlement far below the claim’s value.
- Misinterpreting policy language to avoid payment.
If you suspect bad faith, consult a lawyer to evaluate your case.
A bad faith insurance lawyer specializes in holding insurance companies accountable for unfair practices. They help policyholders file claims, negotiate settlements, and take legal action to recover compensation for denied or underpaid claims.
Bad faith insurance occurs when an insurance company fails to fulfill its obligations to policyholders, such as denying valid claims, delaying payments, or offering unreasonably low settlements. It involves dishonest or unfair practices that violate the terms of the insurance policy or state laws.
Don't take our word for it.
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”After speaking with several attorneys who dismissed my case as weak or insignificant, I connected with Matt Benson. Unlike the others, Matt took the time to review my situation thoroughly and recognized its merit. He agreed to represent me, and thanks to his skill, dedication and guidance, we won (with compensation nearly double what I had initially hoped for). Exceptional attorney, highly recommended.”
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